-> I'd like to make an order for the High Holidays. When is the deadline to order?
Rosh Hashana: Outside of Florida place orders by September 13th. Within Florida, by September 14th. Yom Kippur: Outside of Florida place orders by September 20th. Within Florida, by September 23rd. Please make sure to indicate in the notes section at checkout that the order is for Rosh Hashana or Yom Kippur. If you need your order expedited, please select the shipping method at checkout.
-> How big is a loaf of Michael’s Mandel Bread?
1 loaf consists of 12 pieces. Each loaf is 10.5” in length, 5.25” in width and 1.75” in height.
-> Does Michael’s Mandel Bread have an ingredient list?
Yes! You can find our ingredients list on the ingredients page on the footer of the homepage.
-> Is Michael's Mandel Bread Kosher?
Although we are not certified kosher, all of the ingredients used in Michael's Mandel Bread are certified kosher.
-> Is Michael's Mandel Bread nut free?
Yes! We are completely nut free! We use pure almond extract which is made from the oil of bitter almond (an apricot pit). This is based on the specific manufacturer that we use. Please feel free to reach out to discuss further if you have any concerns.
-> Does Michael’s Mandel Bread bake gluten-free, egg-free, dairy-free, sugar-free or vegan products?
Unfortunately at the moment we do not offer egg/dairy/sugar-free products just yet, BUT we are working on adapting our recipe to fit everyone’s needs. Keep checking back for updates
-> Can I modify or cancel my order?
All orders are final, so make sure everything looks correct at checkout and you should be smooth sailing! If for some reason you need to modify the quantity or change the shipping address, please email email@example.com within 1 hour of placing your order and we will be more than happy to make adjustments.
-> Will Michael’s Mandel Bread arrive fresh?
Yes! Our awesome packaging ensures that your products will arrive fresh - guaranteed! We also include a "Maintain Freshness" card with all of our packages. There you will see how to properly wrap your loaf to ensure a longer shelf life.
-> What is the best way to keep our Mandel Bread fresh?
We get you want to dive right in but we have made sure to wrap the Mandel Bread in the best possible way to ensure freshness. Save the plastic wrap to re-wrap to maintain freshness.
-> Can you freeze Michael's Mandel Bread?
Sure can! Feel free to pop a loaf in the freezer to save for a rainy day. You can eat it straight from the freezer or defrost to your liking! Anything goes!
-> Do we offer gift wrapping?
Yes! All our products come in our signature packaging but we happily provide specialized gift wrapping for an additional $5 per gift wrapping. In the gift wrapping section please indicate the type of occasion, how many loaves you would liked wrapped in your gift along with a gift note. For example, if you order 3 loaves but would only like 2 loaves wrapped, please specify this amount otherwise we will automatically wrap all 3 loaves together. Please also make sure if you are adding more than one item to be gift wrapped in your order that you also add the quantity in your cart as well next to gift service product. if you have any questions please feel free to reach out! We are here to make gifting easy and a lot more sweeter!
-> Can we gift wrap some loaves in our order but not all the loaves?
Of course! At checkout in the Gift Message area of the Gift Wrapping section, please indicate how many loaves you would like gift wrapped, and we will have it taken care of for you.
-> I need my package ASAP! Do you offer overnight shipping?
Yes! Please reach out to firstname.lastname@example.org or fill out the contact us form and we will do our best to accommodate you!
-> Do I have to ship to the same address to receive the discounted loaf rate?
Yes! More on shipping below.
-> Do we offer shipping to multiple addresses?
Yes! Although there is no option on the checkout page, please make a note in the notes section at checkout and make sure to specify in an email to email@example.com. Just let us know what part of your order needs to be shipped to which address and make sure all addresses provided are completed correctly. We will then contact you to complete your payment for any and all additional shipping fees that have incurred.
-> Do you do large events, weddings or gift bags?
YES! We are happy to work with you to bring the perfect amount of sweetness to any event! We can do anything from the smallest gatherings to large corporate events and weddings. Please reach out to firstname.lastname@example.org with your event details and we will get back to you as soon as possible.
-> What COVID-19 protocols is Michael's Mandel Bread taking?
We have taken COVID-19 very seriously and have taken all possible measures to ensure the the safety of our Customers. We ensure a clean and sanitized environment from preparation to finished product by continuously cleaning all counters and equipment in use to prepare the Mandel Bread. During production all personnel wear gloves and masks. Once our loaves are removed from the oven it immediately gets wrapped and sealed.